What to Do When Arlo Door Sensor is Not Found During Setup?

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When you’re trying to install the Arlo door sensor, you need to add it to the Arlo account. You can either put to use the web UI or the Arlo app to get the job done. If you are having trouble adding the sensor to the account then reading this post will help you resolve the issue. Read on ahead to know more about it.

Arlo Door Sensor Not Found: Let’s Fix It!

Arlo All-in-One sensor is used to detect motion, window tilt, water leaks, opening and closing door, freeze detection, smoke alarm listening and much more. During the initial setup, you need to add it to the Arlo account by logging in to it. If you can’t find the Arlo sensor and can’t add it, then apply the fixes presented below.

Why can’t the Arlo door sensor be added to the Arlo account? Do you want to know the reason? Answer a few questions and you’ll reach the reason why the issue appeared in the first place. As soon as you know the reason, eliminating it won’t be a tough task.

Have You Already Installed Arlo Keypad Sensor Hub?

Arlo Keypad Sensor Hub is a part of the home security system. Bear in mind that you must install and add the Keypad Sensor Hub before setting up the door sensor. The Keypad is used to manage the door sensor. In case you did not install it already, then get the job executed first.

Is the Arlo Keypad Sensor Hub Online?

Apart from installation, the Arlo Keypad Sensor Hub should be online. Make certain that it is powered up and is not offline such that you can install the door sensor. Observe the LED on it. It should be turned on. If the LED is off then check its power supply. By any chance the LEDs are blinking; this implies the Keypad is not connected to the internet. Proceed to the next hack to fix this.

Do You Have a Stable Internet Connection?

A spotty internet is a hindrance during the setup process. You should check your WiFi router now. Verify all the cables and wires. See that its power connection is well in place. Try connecting other devices in your home to its network to ensure that it is working fine.

Are You Connecting to a 2.4.GHz WiFi?

Arlo door sensor needs a lower frequency which is a 2.4 GHz band to operate. If the router is transmitting only the 5 GHz network then you’ll have issues adding a door sensor to the Arlo account. We recommend checking the WiFi connection on your phone. See to it that it is connected to a 2.4 GHz network from the WiFi router.

Have You Placed Door Sensor Outside Router Range?

One more reason why you will have an issue connecting your Arlo device to the Arlo account is that it is not placed in the router’s network range. Bring the sensor closer to the WiFi router and then see if this helps or not.

Is the Door Sensor Fully Booted Up?

Have you made sure that your Arlo door sensor is fully booted up? Perhaps the power supply to it is not stable which is why you can’t add it to the account. Examine its power cable and the outlet into which it is plugged. Make all the essential changes to ensure the sensor receives consistent power.

Are You Still Stuck? Give a Shot at This Now!!

If you can’t add the Arlo All-in-One sensor to the account then here are a few more troubleshooting tips that you must try now.

1. Reboot the Devices

Power off the WiFi router and let it stay unplugged. Next, power down the door sensor and Arlo keypad sensor Hub. Power off the phone on which the Arlo secure app is installed. Wait for 1 to 2 minutes and power on the devices back. Try adding the door sensor as soon as the devices are fully booted up.

2. Use the Web Interface

If you have been trying to add the Arlo sensor to the account using the mobile app then you should try using the web interface now. At times the app does not work in a proper way. Also, not all the configuration settings are available on the app. Therefore, use the web interface and do the Arlo secure login using my.arlo.com and add the sensor to the account.

3. Reset Arlo Door Sensor

Reset the door sensor if you fail to add it even by applying all the possible solutions listed above. Press the Sync button on it for at least 10 seconds or till you see its LED blinking in amber color 5 times. Once it is reset, try the installation process from scratch.

The Closing Thoughts

People prefer installing an Arlo home security system to enhance the security of your home. We are hoping that you’re done installing the Arlo door sensor in your home by making use of the solutions listed in this post. Your security system is now ready to secure your home.