Recently we received a query regarding the Arlo Base Station. It seems the Arlo Base Station model VMB4500 began blinking amber and nothing helped it get back to normal. The Arlo user had to reset the Base Station to the default factory settings. But what happened after the reset is that the Arlo Base Station VMB4500 couldn’t be discovered on the Arlo mobile app after the reset. The device appeared to be offline.
Have you come across similar issues? Is the Arlo Base Station offline and can’t be discovered on the Arlo app? Reading this post is going to be beneficial to you. Here we have jotted down the ultimate fixes that have helped the user in discussion. These fixes will definitely work for you as well. Give this blog a read and find out the ultimate fixes.
Began the troubleshooting process by checking the condition of the Arlo Base Station. Check the LEDs on it. The light should be solid blue or blinking blue. If there is some other color like solid amber or blinking amber then this implies the occurrence of a connection error. You should get it fixed.
Apart from this, we suggest you use the web interface for Arlo sign in. Insert my.arlo.com on a browser and use the login details to log in. Check the Base Station status here. It should show online. If not, try the fixes provided ahead.
Rebooting works like charm to resolve many technical issues. It helps eliminating glitches and also gives the connection a push and new start. Try the reboot process to do away with the trouble that you’re experiencing right now. The process goes as follows.
Unplug the Arlo Base Station and let it stay unplugged for some time. After some time, power on the device and then see if the issue has been resolved or not by logging in to the Arlo account. You should be able to find it on the app now.
Perhaps the Base Station is not reset properly. So reset it once again. Power on the Arlo Base Station and use a sharp pointed object to press and hold the Reset button located on it. Hold it for about 10 seconds. Once you release the button, the LED should flash amber. The device will reboot as soon as the light stops flashing. The Arlo app should show the status of the Base Status as online now. You need to set it up once again.
Arlo Base Station VMB4500 should be connected to the internet properly. The device is offline, which means it is not connected to the internet. Check the internet connection now. The Base Station should be within the range of the WiFi router and must be connected properly. Fix anything that’s faulty and then see if VMB4500 appears online on the app or not.
Have you removed the Arlo Base Station from the Arlo account after you’ve reset it? Maybe you did. This is why it is not available on the account. We recommend adding the Arlo Base Station VMB4500 again to the Arlo account. Use these steps to get the task executed:
Now that the Arlo Base Station is added to the account, you can find it in the Arlo mobile app or the web interface using my.arlo.com. Connect it to the Arlo camera once again so that you can begin using the security camera.
If you’ve reset the Arlo Base Station VMB4500, but it is not found on the Arlo app after the reset process, try the fixes from this post. We are sure at least one out of many fixes discussed here has helped you in getting rid of the trouble that you were experiencing with your Arlo security camera and Arlo Base Station. Now that everything is working perfectly fine you have a secure home using your Arlo security camera.Tags: Arlo Base Station VMB4500, Arlo sign in