“When I am at home, my Arlo Ultra 2 camera works just fine. However, the minute I step out of the house for a couple of hours, it goes offline and I am not able to do Arlo login. Is there a reason why this happens? Can I do something that can troubleshoot this issue?”
Like this Arlo user, in case you too have the same query, then the good thing is that Google has redirected you to the right blog. We are saying this because as you will read further, you will come across several solutions that will help you to troubleshoot the Arlo Ultra 2 going offline issue in a matter of minutes. Given this, you ought to continue reading.
Right before you prioritize following any other troubleshooting solution, it is suggested that you try the easiest solution to resolve the Arlo Ultra 2 going offline issue. This solution requires you to simply restart your camera. Read the instructions mentioned in the product manual to reboot the device. Once the process comes to an end, it is suggested that you check in case the issue in debate has been resolved or not via Arlo app.
By any chance, it persists, fret not. We still have more solutions that can help you out. In view of this, you should jump to the next technique and attempt to fix the issue once again.
One of the many reasons why you are experiencing the Arlo Ultra 2 going offline issue is because of the distance between the camera, the SmartHub, base station, and the WiFi router. Perhaps, it is not proper. But, worry not. The reason being, you can correct your mistake by correcting the location of the device. To be specific about the same, you need to place the camera a maximum of 300 feet from the SmartHub.
Along with this, ensure that the distance between the camera and the router is not too much either. In case it is, you can make the required adjustments and see if it works.
Are you still not able to make the Arlo Ultra 2 camera get back online? Well, in that case, you ought to check the number of walls between the camera as well as the base station? Are they too many to count? Well, that might be blocking the connection. In this scenario, a little effort needs to be made from your end. You simply need to change the location of the camera and keep it away from thick concrete walls and corners.
Additionally, do not place the camera near metal objects like aluminum studs and devices like baby monitors, washing machines, Bluetooth speakers, treadmills, and much more.
In case your Arlo Ultra 2 camera is offline after you switched to a new WiFi router or made changes to the WiFi network for that matter, then it is recommended that you press the Sync button for some time and then release it. You need to do this on the station. The LED labeled internet for about ten seconds. After this, you will see that your Arlo camera has resumed normal operation.
In case this troubleshooting tip has not worked for you either, then you need to remove and reinsert the camera battery. Once done, you need to notice the LED behavior on the device.
NO LIGHT – See to ensure that the batteries which are installed and in correct orientation.
LED BLINKS BLUE RAPIDLY – There is a sync between the Arlo Ultra 2 and base station.
LED BLINKS BLUE ONCE – An attempt to join the camera to the base station is needed.
LED BLINKS AMBER – You are required to replace the batteries immediately.
Troubleshooting the Arlo Ultra 2 going offline issue is not hard. All one needs to do is read and implement a couple of solutions and the issue will go far away. With that said, we are expecting that after going through the information above, you will face no issues resolving the issue. On the off chance, you do, take our suggestion and reset your camera. Are you keen on learning how to go about the process? No need to scratch your head in frustration.
All you have got to do is, read the instructions mentioned in the user or product manual of your camera. You will get all the assistance you need there. Once done, do Arlo setup.
For your information, from what is given in the manual, you can also get knowledge about the specifications of your camera which you were not aware of when you went to buy it.Tags: arlo offline issue, arlo security camera login, Arlo Setup, Arlo Ultra 2